Brandi Cargle, the owner, and founder started the business on November 18, 2019, emphasizing stellar customer service. Brandi began driving as an independent contractor courier driver as a side hustle when I saw a need for good quality customer service and being available when courier services are needed. Brandi has an alcohol delivery permit and offers a same-day delivery service.

Brandi founded the business by making deliveries using her vehicle. Brandi spent two years as an independent contractor to Amazon Flex to learn the basics of last-mile delivery. Through my experience, I looked for the best practices in service offerings, profitability, and efficiency. Brandi sought ways to deploy professional management techniques, create corporate culture, and bolster productivity from the onset. 

From prior experiences of applying for several jobs was rejected, I became discouraged. Not to mention being a dedicated hard worker and asset for previous employers, but I felt unappreciated, underpaid, and without good benefits. After living paycheck to paycheck, being a single mother of three children, and struggling to make ends meet, I decided it was time to move on to asset my organization.

I have always loved helping people and giving back to the community. For me, it’s a chain reaction. I believe if the employees are taken care of, they will take care of the customers. 

By providing stellar customer service, we can distinguish ourselves from the competitors. Here, we believe that loyalty is rooted in trust, and customers can trust real-life humans more than ideas and values.